Extract
In this role as Product Design Director at Thinkrr.ai, I was tasked with shaping the company's voice AI product. By actively working to define the product and its features, I led the process of iterating on the platform to create more intelligent and human-like AI agents.
As a result, we significantly improved the product by introducing features like analytical tools and call insights, which provided users with more value. The product's enhanced capabilities led to a measurable increase in user retention and satisfaction. By establishing clear design standards and guidelines, I was able to scale the design process and directly contribute to the company's growth and success.
Full design case study available upon request