Extract
As a Senior Product Designer, I tackled the challenge of improving retention for a real-time sales and inventory platform. My focus was to make our core features more intuitive and valuable for users.
I led the design of more user-friendly inventory management tools, making it easier for businesses to see what they had in stock and what was selling. At the same time, I overhauled our reporting features, transforming complex data into clear, actionable end-of-day analytics. These design improvements significantly boosted user engagement and, as a result, directly contributed to a measurable increase in customer retention.