Lucia Bustamante

Resume

Superpowers 🧠

Enterprise design

UX strategy

Storytelling

Agile Discovery

Product and visual design

Design for AI

UX research

Design thinking

Mentoring

Leadership

Design management


Industries in which I have worked πŸ›

Food and beverage

Fashion

Real Estate

Wellness

Government

Pharmaceutical

Medical cosmetology

Education πŸ“˜

Global MBA | ENEB (Barcelona European Business School)

In progress


Industrial Design | University of Architecture Design and Urbanism

Work Experience πŸ’Ό

Design Manager | Formula.Monks

United States | Sept 2020, June 2024, Remote

β€’ Career manager, mentor.

β€’ Lead and mentor design teams to deliver high-quality design solutions.

β€’ Hiring.

β€’ Support Agile Product Discovery and Product Definition.

β€’ Foster collaboration between cross-functional teams to ensure alignment with business goals and user needs.


Lead Product Designer | Scriptme.io

Sweden | Contract Oct 2020 – Nov 2023, Remote

β€’ UX design for transcription and subtitling multiplatform software.

β€’ Website design.

β€’ Remote usability testing.


Lead UI Designer | Friendmo.com

United States | Contract May – Nov 2020, Remote

β€’ Native UI Design for B2C mobile app.


Sr. User Experience Designer | Ballast Lane Applications, LLC

United States | Contract Jun – Sep 2020, Remote

β€’ Intuitive and user-centric designs for mobile applications.

β€’ User research and usability testing to inform design decisions.

β€’ Collaborated closely with development teams to implement design solutions.


Sr. Product Designer | NoblyPOS (Acquired by Revolut)

United Kingdom | Nov 2017 – Aug 2020

β€’ End-to-end UX Design for Nobly native apps and back-office.

β€’ User interviews, usability testing, and Heuristic evaluations.

β€’ Design of Marketing assets.

β€’ Product discovery.

β€’ Worked closely with product managers and engineers to translate business requirements into innovative design solutions.

β€’ Market research and competitor analysis to identify opportunities for product improvement.


UX Designer | ISA LTDA

Uruguay | Nov 2014 – Aug 2017

  • β€’ Enterprise product design for document digitization platforms, digital certification, and public portals for Uruguay and abroad.
  • β€’ Design of platforms for government, telecommunications, fintech, and insurance industries.

Graphic and Digital Designer | Wunderman Thompson

Uruguay | Mar 2011 – Aug 2014

β€’ Graphic and video design (After Effects) for promotional material on the pharmaceutical and medical cosmetology industry, in Uruguay and Latin America.

β€’ Prepress file preparation.

β€’ Visual assets for digital marketing campaigns.

  1. β€’ Managed multiple projects simultaneously, ensuring timely delivery and client satisfaction.


Graphic and Web Designer | Obrien's creatives

Uruguay | Mar 2008 – Mar 2011

β€’ Websites, logos, and branding materials for clients across diverse industries. (Nokia, Estrella Galicia, Yogen FrΓΌz, and Mattel.)

β€’ Managed multiple projects simultaneously, ensuring timely delivery and client satisfaction.



Community Founder, Volunteer 🫢

Google Women Techmakers, Ambassador | 2023 -Current

β€’ Opening spaces that empower women in technology.


Mujeres IT, Founder, Director | 2018 -Current

β€’ Established and oversee a community of over 1000 women in technology.

β€’ Provide resources, mentorship, and support to empower women in tech.

β€’ Organize events and initiatives to promote diversity and inclusion in the tech industry.

β€’ Lead communications, design and marketing

β€’ Strategy and innovation, activities to engage the audience and meet our vision/metrics

β€’ Goal and metrics setting (#Directory #Attendants-events #churn #satisfaction, etc)

β€’ Data-driven decisions

β€’ Building and leading remote teams

  • β€’ Leading the mentorship program


Courses πŸ“–

Product Management Basics Certification

Pendo.io, 2023

Credentials


Artificial Intelligence

Structuralia, 2023

Credentials


Product-led Certification

Pendo.io, 2022

Credentials


Crypto & DEFI 101 ecosystem

Defy Education, 2022

Credentials


How to Design for Augmented and Virtual Reality

Interaction Design Foundation 

2021/2021

Certificate ID


Service Design

Crehana, 2020


Product Management

Crehana, 2020


Cognitive psychology and UX Concreta, 2018


Preparation Course for Practitioner Certification in Agile Approaches

PMA | 2017


Basic Front End development

Hack Academy | 2016



Tools πŸ› 

Figma

Sketch

Balsamiq

Zeplin

Invision

Whimsical

Photoshop

Illustrator


--


Notion

Trello

Asana

Slack

JIRA

Quip

Target Process

Miro









Mentoring πŸ“

ADPList

Supporting UX designers in their career development, portfolio review, leadership skills.

2019 – Current


Growthmentor

Mentor for early stage startups and entrepreneurs.

2023 – Current


Google WTM Ambassador

2023 – Current


Interaction Design Foundation

Mentor of UX Bootcamp students and Moderator in final presentations.

2022 and 2023





Contact

email@domain.com

000-000-000


β€” Instagram

β€” Twitter

β€” Facebook

I obtained the Product-led Certified, Product Management Basics and the AI for Product Management

certifications, issued by Pendo.

What clients and co-workers say πŸ’¬

"Lu is a great design leader who's passionate about designing products and systems that bring customer delight. I appreciate Lu's desire to always experiment and how quickly she's able to produce well thought designs with limited information. She's a great role model for any new designers joining the team."

Ken Li – Product Lead at TheoremOne



"Lucia added a lot of value during her three years at Nobly – from using insights to proactively come up with product improvements all the way to fine-tuning interface elements across our variety of platforms. She has proven to be proactive, capable of working independently, and able to work in our fast-paced (sometimes crazy) environment, across different timezones and geographies. Would work with Lu again."

George Urdea – Co-founder, CEO at NoblyPOS (acquired by Revolut)



"Lucia has been a pleasure to work with. Finding a designer who can take a project from initial idea all the way to final designs is very difficult, and Lucia does this great. Looking forward to doing more work together. Gracias Lucia!"

Nate Lassiter – Designer, Ballast Lane Applications, LLC



"Lucia's a star! I had the pleasure for working with her for two years at Nobly POS, throughout that time she constantly overdelivered and raised the bar. Her attitude and love of design put her in extremely good stead and I have no doubt she'll go on to do great things."

Hector Hughes – Co-Founder at Unplugged

Contact

Awards

  • It’s Nice That
  • AIGA
  • Fonts In Use
  • The Dieline

Contact

email@domain.com

000-000-000


β€” Instagram

β€” Twitter

β€” Facebook